Refund policy

At SCRUNCH UAE, customer satisfaction is our top priority. However, due to the nature of our products and health and safety regulations, we do not accept returns or offer refunds once an order has been processed and shipped.

Please ensure all product details are reviewed carefully before placing your order. If there is an issue with your order (e.g., incorrect item received or item damaged during delivery), kindly contact us within 24 hours of delivery at the contact details below with:

support@mnfoods.co

With the following: 

• Your order number. 

• A clear photo of the product and packaging.

• Description of the issue. 

We will assess and resolve the case accordingly on a case-by-case basis.

Note: We do not accept returns based on change of mind, preferences, or ordering the wrong item.